1. Refund Eligibility

A student shall only be eligible for a refund under the following circumstances:

• TechstartersAfrica cancels a class.

In such cases, eligible refunds will be processed within the company's stated refund timeline.

2. Two-Day Cooling-Off Period

Students who wish to withdraw from a program may request a refund within 48 hours (2 days) of making payment, provided that:

• The request is made in writing.
• Training has not commenced.
• No learning materials, onboarding benefits, accommodation, or other program benefits have been utilized or allocated in a manner that cannot reasonably be reversed.

Requests received after the 48-hour period will not qualify for a refund.

3. No Refund After 48 Hours

After 48 hours from the date and time payment is received, all payments become final and non-refundable, regardless of the reason for withdrawal, including but not limited to:

• Change of mind.
• Personal or family circumstances.
• Financial constraints.
• Work or school commitments.
• Travel restrictions.
• Failure to attend classes.
• Medical or personal reasons (except where required by applicable law).

Students are encouraged to carefully consider their decision before making payment.

4. Failure to Attend

Failure to attend classes, late arrival, withdrawal after enrollment, or discontinuation of the program does not entitle a student to a refund.

5. Transfer of Enrollment

At the sole discretion of TechstartersAfrica, an enrolled student may request to defer or transfer their enrollment to another available cohort. Approval is not automatic and will depend on class availability and operational considerations.

6. Payment Acknowledgment

By making payment, the student confirms that they have read, understood, and accepted this Refund Policy and agrees to be bound by its terms.

TechstartersAfrica reserves the right to amend this policy from time to time. Any changes shall apply prospectively and will not affect payments made before the updated policy takes effect.